Privacy Policy
Last Updated: 2026
HeartGear Australia Pty Ltd ("we," "us," "our," or "HeartGear") operates heargear.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect information you voluntarily provide and information automatically collected when you use our website:
- Personal Information: Name, email address, phone number, and other contact details you provide when registering or contacting us.
- Technical Information: IP address, browser type, operating system, device identifiers, and referral source.
- Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to recognise you and improve your experience.
- Usage Data: Pages visited, time spent on site, links clicked, search queries, and interaction patterns.
How We Use Information
We use collected information for the following purposes:
- Analytics and site performance monitoring
- Affiliate tracking and commission calculation
- Site improvement and personalisation
- Responding to your enquiries
- Complying with legal and regulatory obligations
- Marketing and promotional communications (with your consent)
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Used to track referrals to partner casinos and gambling platforms.
- Marketing Cookies: Enable personalised advertisements and retargeting.
You may disable non-essential cookies through your browser settings. However, disabling certain cookies may affect website functionality. For more information, visit Your Online Choices.
Third-Party Links
HeartGear is an affiliate website. Our site contains links to third-party casinos, gambling operators, and affiliate partners. We are not responsible for their privacy practices, terms, or content. Before visiting these sites, please review their privacy policies and terms of service. Gambling carries risks, and we encourage responsible gambling practices.
Your Rights
Under Australian privacy laws, including the Privacy Act 1988 (Cth), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or outdated information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
To exercise your rights, contact us using the details below.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Analytics and tracking data are typically retained for 12-24 months. You may request deletion at any time, subject to legal and contractual obligations.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@heargear.com.au
Website: heargear.com.au
We will respond to privacy enquiries within 30 days or as required by law.