Responsible Gaming
Gaming Should Be Entertainment
At Hear Gear, we believe that online gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Pokies and casino games are games of chance with a house edge — the odds always favour the operator in the long term.
Please gamble responsibly and only spend what you can afford to lose.
Age Verification
Online gaming in Australia is restricted to individuals who are 18 years of age or older. By accessing our site, you confirm that you meet this legal requirement.
If you are under 18, please do not use this service. Parents and guardians are encouraged to discuss responsible gaming with young people and to use parental controls where available.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please consider seeking help if you recognise any of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling or lying to family and friends about how much you gamble
- Gambling with money intended for bills, rent, or other essential expenses
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Difficulty controlling, cutting back, or stopping gambling
- Gambling longer than intended
- Using gambling to escape problems or negative feelings
- Borrowing money or going into debt to fund gambling
- Relationship problems or conflicts due to your gambling
- Neglecting work, study, or personal responsibilities
If you recognise any of these signs, please reach out for support.
Self-Help Tools
Most gambling operators offer tools to help you stay in control. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe.
- Reality Checks: Receive periodic reminders of how long you've been gambling and how much you've spent.
- Time-Out/Cool-Off: Take a temporary break from your account for a period you choose (typically 24 hours to several weeks).
- Self-Exclusion: Permanently or temporarily close your account and exclude yourself from gambling services.
We encourage you to use these tools proactively to maintain control over your gambling.
Support Organisations
Help is available. If you're struggling with gambling, please contact one of these organisations:
Australia
- Gambling Help Online — Free, confidential counselling and support
www.gamblinghelponline.org.au - Lifeline Australia — 24/7 crisis support
Phone: 13 11 14 (24 hours)
United Kingdom
- GamCare — Free support and information
www.gamcare.org.uk - GamStop — National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
www.bzga.de
If You Need Help
If you believe you may have a gambling problem, or if someone you know is struggling, please reach out to one of the support organisations listed above. Help is confidential, non-judgmental, and free.
Don't wait — support is available now.